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Prevent People from Complaining About Your Construction Project

Too often, construction projects earn the ire of some people in the vicinity or others involved in the project itself. That can cause complications that hamper the progress or ease of productivity for workers on-site. To prepare for these issues, read on to learn about the common complaints that construction crews receive throughout a job.

  • Delays in work accomplished

Delays can be troublesome for everyone involved, and more than one section of people end up complaining about this. First, are the other establishments or property owners in the area. Even though they do not necessarily have jurisdiction over the project itself, they end up complaining if the project takes longer than expected because, inevitably, the work and noise can drive customers away and be a troublesome thing to contend with on a day-to-day basis. On the client end of the spectrum, this ends up costing more money and delaying other timelines that they have already set themselves on, leading to too much impatience and disgruntled visits.

Most delays happen because there are problems with site management, leading to issues with how the tasks are accomplished, how the subcontractors are managed, the upkeep of material supply, and the maintenance of tools and equipment. It is essential to make sure you have alternative suppliers on-hand and to know reliable heavy equipment repair services in case of the worst.

  • Disagreements between client and contractor

Aside from delays that stem from the problems, there are common disagreements between the contractor and the client. It depends on which side is at fault. That all falls to having a good mediator and keeping books on every major decision and agreement done regarding the project. If either side keeps changing decisions or going rogue, this will only further instigate tension and make it difficult to get anything productive done.

Make sure everything is put to paper so that no one is in for a surprise when it comes to breaking down changes and compensation. Many of these disagreements happen when the client demands too much or the contractor does not deliver as promised. That all falls to ensuring good execution and a laid-out plan that everyone has settled with before construction even begins.

  • Messy sites

wood debris

That is not a pretty thing to see and it can hamper efficiency if the whole site is too messy. Garbage, used tools and gear lying around, spare materials just haphazardly chucked aside, and equipment not appropriately stored, among other issues, can contribute to a site turning into a dump. That makes it harder to get around the place and can even be a danger to those working. Any contractor should ensure that they instill habits of cleanliness and picking up after oneself, especially if they will be outsourcing workers and dealing with a lot of subcontractors.

At the end of the client, this is also one of the many complaints they have since the end product will essentially fall to them, and no one wants to end up with a big mess to clean up. It is especially problematic if the mess produced by construction ends up spilling over beyond the site. That can lead to complications with other citizens in the vicinity and even violate some regulations.

  • Payment disputes

It can crop up in as much as 80% of projects because disagreements on the final payment occur on either end. Sometimes, clients feel that the contractor is overcharging or slipping in fees that are not justified by the work produced. On the other hand, contractors often have clients complaining about extra payments that come out of changes and requests throughout the construction process.

The best way to avoid these disagreements altogether is to set rules on changes and budget, then go over every addition each time it happens. With a paper trail, either side can be satisfied knowing where the money is going and why it has the amount it does. Much of this can also be resolved by having and maintaining good communication. This way, both sides can bring up concerns early on and inform every time there is a need for more materials, additional compensation for subcontractors, changes in execution, and any other shift that could affect the final payment.

Construction is already a lot of work, and many things come into play to have successful progress. Make sure you do not slow things down or throw any more wrenches in the process by keeping these issues in mind. You can also avoid further expenses if the project continues and finishes effortlessly.

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